Mainland Portugal

CTT Express

• 1-2 business days - Products in stock
• 3-20 business days - Products to order

Islands (Azores and Madeira)

CTT Express

• 2-6 business days - Products in stock
• 3-20 business days - Products to order

Spain

CTT Express / InPost

• 3-6 business days - Products in stock
• 3-20 business days - Products to order

Rest of Europe

DHL / UPS / InPost

• 3-10 business days - Products in stock
• 5-18 business days - Products to order

All products are carefully packed in secure boxes, ensuring protection throughout transportation. They always come in their original packaging, with all accessories included.

Mainland Portugal and Islands

Home Delivery

• 5.50€
• Free on purchases over €150

Collection at the Physical Store

• Free

Spain

• 5.50€
• Free on purchases over €150

Europe

(France, Luxembourg, Belgium, Germany, Netherlands, etc.)

• 15€

Once your order has been registered with the carrier, you will receive an email with the tracking number (shipping number). You can use this on the carrier's website to track the entire progress of your order.

If you are not at home when the order is delivered, it will be sent to the nearest CTT post office. You have up to 5 working days to collect it. You can confirm the exact location on the CTT website using the tracking number.

Yes! Just choose the “Pick up in store” option at checkout. When it’s ready, you’ll receive a confirmation email. Don’t forget to check your spam folder if you can’t find it.

Yes. All the products we sell at DripClub are new and original.

As soon as they arrive at our facilities and before being shipped, they are carefully analyzed and checked to guarantee their authenticity and impeccable condition.

In specific cases, we may make available used items in excellent condition. Whenever this happens, this information will be clearly indicated in the title and description of the product.

When an item or size appears as "made to order", it means it is not available for immediate shipping, but we may be able to get it specially made for you.

We work with exclusive and limited edition items, so the delivery time varies between 3 to 20 working days, depending on the availability and rarity of the product or the size you chose.

Important: As some of these products are quite difficult to find, there is a possibility that we may not be able to guarantee your order. In this case, we will contact you to offer you an alternative, such as choosing another item or receiving a full refund.

We accept the main methods:

• MB WAY
• Credit/Debit Card
• Multibanco Reference
• Apple Pay / Google Pay
• Klarna (3 interest-free payments)
• Payment on delivery (cash upon delivery)

Klarna allows you to pay for your order in 3 interest-free instalments . At checkout, choose this option and you will be redirected to complete the payment by card.

You pay 1/3 of the amount at the time of purchase, another 30 days later and the last payment after 60 days.

The order is sent normally, like any other order, you will not have to wait until the end of the installments

Once you complete your purchase, you will receive a confirmation email. If you don't see it right away, check your spam folder.

Please check the Product Description available on each product page. If you still have questions, send us a message on Instagram or contact us directly via the website chat — we'll help you choose the right size.

You have up to 14 days after receiving your order to exchange or return your item. The item must be exactly as you received it: without signs of use, with all tags and original packaging.

The process is simple — visit our Returns & Exchanges page on our website and follow the steps provided. If you have any questions, we’re always available by email or Instagram.

Click here to access the page .

To exchange an item, you must first return it. Once we receive it and verify that it is in perfect condition, a store credit will be issued. You can then place a new order in the desired size or model.

Yes, the return shipping costs are the customer's responsibility. You can choose the carrier or shipping method you prefer — it doesn't have to be express service, as long as the item is well protected.

Unfortunately, we are unable to accept returns without the original packaging (box, pouch or bag). Items must be returned exactly as they were delivered.

After the return has been validated, and if you do not wish to make the exchange, the refund will be processed using the same payment method used. The time it takes for the refund to appear in your account may vary depending on the bank.

Some of the reasons may be:

• Item returned outside the 14-day period;
• Absence of safety box or original packaging;
• Product with signs of use, dirt, damage or altered packaging.